Returns & Exchanges
At touchuppaint, we want you to be completely satisfied with your home improvement results. If your color match isn't perfect or you change your mind, we offer a 30-day window for returns and exchanges on all eligible products.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package the Product
Securely pack the unused paint or supplies in their original packaging to prevent leaks or damage during transit.
Ship to Our Warehouse
Affix the provided shipping label or use a carrier of your choice to send the items back to our quality control department for inspection.
Receive Your Refund
Once we receive and verify your return, we will process a refund to your original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing